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Terms & Conditions

These terms apply to orders placed through the Patty Green Whiskey website and fulfilled through AccelPay's network of licensed third-party retailers.

Orders for Delivery in the United States

If you order products for delivery to an address in the United States, your order will be handled by licensed, third-party retailers in the AccelPay network, and your transaction will be facilitated through those retailers. AccelPay's Privacy Policy, Terms of Use, ecommerce and payment terms, and any other terms and conditions set forth by AccelPay apply to purchases made through AccelPay and are between you and the third-party retailers in the AccelPay network.

AccelPay's current Terms of Service, including information about orders, are available at accelpay.io/company/legal. Please regularly check the AccelPay website to review the then-current terms.

Shipping

  • Orders can only be fulfilled to addresses in the continental United States.
  • We cannot ship to P.O. boxes.
  • Orders are typically fulfilled within 3-5 business days. Standard delivery may take an additional 3-8 business days, depending on location.
  • Orders containing alcohol require an adult signature and identification check upon delivery.
  • Orders containing alcohol are fulfilled by licensed third-party retailers in the AccelPay network. Retailers use a variety of fulfillment carriers, including GLS and UPS.
  • If an order contains both alcohol and merchandise, the items will be sent in separate shipments.

Order Changes and Cancellations

Orders cannot be edited after they are placed. Cancellation may be requested until an order has shipped, but a request does not guarantee cancellation. Please email support@accelpay.io as soon as possible.

Returns, Refunds and Damaged Orders

Orders containing alcohol cannot be returned or exchanged. Refunds may be processed on a case-by-case basis. If you receive an incorrect or damaged item, email support@accelpay.io with a photo of the shipment. For damaged orders, the support team will coordinate a reshipment within three business days.

Delivery Attempts and Undeliverable Packages

The delivery service will make up to three attempts to deliver a package to the intended recipient at the address provided. If the package remains undeliverable after three attempts, it will be returned to the retailer.

The recipient is responsible for the following fees on an undeliverable package:

  • If a refund is requested, a flat $25 Undeliverable Package Fee will be deducted from the refund.
  • The original shipping cost is non-refundable.
  • If reshipment is requested, a flat $40 fee will be charged to cover the reshipment and undeliverable-package fee.
  • Other fees may apply depending on the contents of the order.

Last updated August 20, 2026.